Where to get help

There are various websites you can visit to find out more about pensions in general. Take a look at the following:

Local Government Pension Scheme information websites

The Local Government Pension Scheme (LGPS)

This website is for LGPS members in England and Wales. It provides full, in-depth details of the Scheme, online calculators and is updated regularly.

The Local Government Pension Scheme (LGPS) Annual Report

The Scheme Advisory Board’s latest Annual Report for the LGPS in England and Wales.

Government websites on pensions


Government services and information in the UK.

Department for Work and Pensions

Administers the State Pension and a range of working age, disability and ill health benefits.

HM Revenue and Customs (HMRC)

HMRC ensures the correct tax is paid at the right time.

The Pension Service

State Pension eligibility, claims, payments and complaints.

The Pension Tracing Service

Finding ‘lost’ pensions.

The Pensions Regulator (TPR)

Ensures schemes are run properly and protects members against fraud.

The Pensions Ombudsman

Investigates and determines any complaint or dispute of fact or law in relation to a pension scheme.

Financial services websites

Financial Conduct Authority (FCA)

The FCA regulate financial service firms and financial markets in the UK.

Independent financial advice

You can use this register to find an independent financial adviser in your area. Note that you will be responsible for arranging and paying for any advice you receive.

Other useful websites

Local Government Association

Represents employers’ interests to central Government and other bodies on Local Government pensions policy.

Age UK

Information about pensions as well as a free advice line.

Citizens Advice

Free, independent and confidential guidance online as well as your local centre.

Money Advice Service

Free and impartial money advice.

Money Saving Expert

Provides information and articles that could help save you money.

The Pensions Advisory Service

Free and impartial guidance for people with workplace and personal pensions.